I am writing to report a critical issue I’ve encountered with my Samsung smartphone following a recent official software update.
Device Details:
Model: Samsung Galaxy S22 5g
Issue Date: 16th June 2025
Service Center Visited: 16th June 2025 at samsung authorised service centre at UNA-362560
Issue Summary:
After updating my device through official channels, the system began showing repeated errors such as:
'"System UI isn't responding "
“One UI Home isn't responding”
“Process system isn't responding”
Despite following all standard troubleshooting steps, including performing a factory reset, the issue persisted. I then visited an authorized Samsung service center, where the technician diagnosed a corrupted RAM IC on the motherboard, requiring a full motherboard replacement.
As you have already connected service team and they have guided you after inspecting the device. And you have connected with customer support team they have provide you possibilty steps to according your device issue, you can try reset device once after taking data backup of your device might be your issue has been resolved after performing reset on your device. Furthermore, if you still facing issue, kindly coordinate with service team for further process.
