Original topic:

Poor battery on s21 ultra

(Topic created on: 11-14-2021 10:00 PM)
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Josu99
Active Level 4
Options
Galaxy S
Hi guys i am getting only 3.5 hrs screen on time on my s21 ultra.
Phone is set on fhd with 120 hz.
Feeling so so frustrated with this battery.
Is it natural or a complaint.
Alwyn_joby
Active Level 2
Galaxy S
I think your battery is having some issue you may need to check it up at their store
Josu99
Active Level 4
Galaxy S
I have given it in samsung servuce center.They told they wil check and give a solution.
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Josu99
Active Level 4
Galaxy S
I went and tbey said ita normal.and 3.5 hrs of screen on time is ok.This will be my last samsung phone for sure.Apple's reliablity and battery is unmatched.
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hamydansari
Active Level 6
Galaxy S
Utilize the warranty. Take it to service center. If its more than an year old then 🙄
Josu99
Active Level 4
Galaxy S
Its only 2 weeks.
But they will say battery is fine for sure.
hamydansari
Active Level 6
Galaxy S
Check your Device diagnostic to understand what application is hogging the battery. 100% sure that phone cannot give you just 3.5hrs screen time. Give the phone is Service Center, let them analyse and solve your issue. You've paid for the phone and its 1yr warranty.
Josu99
Active Level 4
Galaxy S
But what to do.
They just ignore or else they have to give new phone before 15 days.
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Josu99
Active Level 4
Galaxy S
2.37hrs sot and my battery is at 27%Screenshot_20211122-133556_One UI Home.jpg
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hamydansari
Active Level 6
Galaxy S
And dont assume they'll say battery is fine. You can always ask the analytics data to understand what they say is what it is. They'll take care of the phone.
Josu99
Active Level 4
Galaxy S
I went gave the phone.amd they said the same thing what i told.it may b bcz of your usage.😀 Yes 3.5 hrs of usags is huge.This will be my last samsung phone.
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