Original topic:

Phonepe/ Gpay crash after updating to ONE UI 6/Android 14

(Topic created on: 11-02-2023 09:47 AM)
726 Views
srini0301
Active Level 4
Options
Galaxy S
Hello members 
Those who are facing issues with phonepay /Gpay after the update try to uninstall Webview updates .

image

#oneui6.0 #android14 #S23 series
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12 Comments
Luck-è
Active Level 7
Galaxy S
Simply use samsung pay for upi payments 🫠 i am using since i bought this device . its quick and easy
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srini0301
Active Level 4
Galaxy S
Samsung pay is fine , I'm talking about phonepay ,Gpay in the first place .
iamrohitkm
Expert Level 5
Galaxy S
When Samsung pay is there why do you require others?
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srini0301
Active Level 4
Galaxy S
I don't use it in the first place , like wise others do . It all about personal choices .
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iamrohitkm
Expert Level 5
Galaxy S
When you have that feature you need tu use it man. It supports everything. Samsung pay now supports phone pe also. Anyways left to you. I think you are not aware that you can store your debit and credit cards in Samsung Pay and use it without the physical ones. This is not possible in phone pe. I also have phone pe but I use it not frequently. I always use Samsung pay. Also always use the best features which is available in phone rather than using same old phone pe Google pe.
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Luck-è
Active Level 7
Galaxy S
They all are working well in my phone
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Reinstall the App: Galaxy Store apps: Open the Galaxy Store, and then tap Menu (the three horizontal lines) in the upper right corner. Tap My Apps; from the Apps tab, find the missing app and tap the Download icon.

Play Store apps: Open the Play Store, and tap your profile picture. Tap My apps & games, and then tap Library. Find the app you want, and then tap Install.

Galaxy Store apps: Open Galaxy Store, tap the Menu (the three horizontal lines), in the upper left corner, and then tap Updates. From here, you can either tap the circling arrow next to individual apps to update one at a time or tap Update All to install all available updates.

Play Store apps: Open the Play Store, tap, and then tap your profile picture. Tap My apps & games. From here, you can either tap Update next to individual apps or tap Update All to install all available updates.

If the issue still persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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srini0301
Active Level 4
Galaxy S
This is not the case here applications installed in the secure folder facing this issue . Many applications are not working properly coz of webview ,after uninstalling updates of webview every application is working fine .
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srini0301
Active Level 4
Galaxy S
Have you tried for yourself before posting this . Just give a try and let us know how it worked for you .
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