I have been facing a display issues after an update which I did over a month ago ,after going through a lot of forums I got to know that this was something called a backlight bleed on the right corner of the screen and a lot of Samsung users have been facing the same issue ,when I took my phone to an authorised centre to get it fixed they are charging me an exuberant amount to get the entire display changed, If I had damaged my phone by dropping it and broken the display I would willingly pay the amount and get it fixed , with no fault of mine how can samsung expect me to pay so much and get the display fixed .This is just unreasonable
I hope the Samsung community can help me in this regards
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue.Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
I had taken the phone to the service centre itself,but they said they have to change the screen for almost 25000 rupees since my phone is beyond the 1 year warranty period,the issue happened due to a software update, why will I pay that much money for no fault of mine?
As per your query, we would request you share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send). So, it will be helpful to us to resolve your issue.
