Original topic:

S21FE display issue

(Topic created on: 08-31-2025 11:52 PM)
100 Views
vdeekay
Active Level 1
Options
Galaxy S
I found the white lines in my samsung S21FE display on the first week of August after the One UI 7.0 Software update, so I reached to the nearest samsung service center and reported the issue. They checked whether my phone is within 3 years from the date of purchase so they made the required procedure and found my phone is Okay to be carried out with the free display replacement excluding the service cost.And the Jobsheet is created on 7th of August but still the replacement is not yet done due to the stock issue with the Display.
5 Comments
Cutegril90
Expert Level 4
Galaxy S
So sad news
0 Likes
BiRdMaN
Expert Level 5
Galaxy S
ScAMSUNG wants us to change our phones every 2-3 years
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy S
You're welcome to here.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have already coordinated with the service center and they have provided information about parts availability, we suggest that you please coordinate with them for further processing. They can keep you informed about the arrival of the parts.

Warm Regards,
Samsung Customer Support