Original topic:

PROCESS SYSTEM ISN'T RESPONDING PROBLEM

(Topic created on: 01-30-2024 10:52 AM)
1405 Views
ameen7
Active Level 4
Options
Galaxy S
MANY TIMES SHOWING PROCESS SYSTEM ISN'T RESPONDING. WHY THIS SHOWING. AFTER UPDATE SHOWING THIS ISSUE. HOW TO SOLVE THIS ISSUE
14 Comments
TechieUS
Expert Level 1
Galaxy S
Restart the device. Give some time to adapt.
0 Likes
ShlokF54
Active Level 1
Galaxy S
Done this multiple times
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please report the problems you are facing in your Samsung smartphone with a fresh log file which is in the form of a pdf file/jpg format. And also share a short video clip or 4 to 5 photos along with a pdf file, before and after the issue occurred, for better understanding.

Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

0 Likes
ShlokF54
Active Level 1
Galaxy S
Further it is not possible to take screenshot or record since the phone doesn't respond or responds after multiple minutes
0 Likes
ShlokF54
Active Level 1
Galaxy S
Often the phone refuses to restart or switch of. Calls get disc but the call timer is still one for multiple minutes
Niharshah
Active Level 3
Galaxy S
Facing this similar issue in s23 ultra. Went to service centre they did factory reset but still having same. Issue @samsung please help to us for this.
0 Likes
ameen7
Active Level 4
Galaxy S
Yes many times showing but service team not solve this issue
Niharshah
Active Level 3
Galaxy S
Same issue
0 Likes