Original topic:

One ui 7 update problem

(Topic created on: 04-30-2025 02:51 PM)
312 Views
amitpareek1
Active Level 3
Options
Galaxy S
After getting last april security update for my s25 ultra, there are some problem with keyboard, for some app while using keyboard smiley options is not coming, its not showing extra tab bar for some of the app

image


10 Comments
ZellyFizzz
Active Level 7
Galaxy S
Use Gboard, Download From Playstore!
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ZellyFizzz
Active Level 7
Galaxy S
& Go To Gboard App Settings Customize Your Keyboard!
0 Likes
ZellyFizzz
Active Level 7
Galaxy S
Gboard is Google Optimized Keyboard Specially For Samsung Devices! Thanks For Asking A Question! ❤😊
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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amitpareek1
Active Level 3
Galaxy S
I only use samsung keyboard brother 👏
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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amitpareek1
Active Level 3
Galaxy S
I am unable to take log file, can you please guide me
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amitpareek1
Active Level 3
Galaxy S
I tried using *#9900# but it's not working, is there any other option
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