Original topic:

One UI 7 Very Slow Download Speed

(Topic created on: 3 weeks ago)
55 Views
Aaarjun888
Active Level 4
Options
Galaxy S
Bhai ,isse fast toh kachhua daud leta hai....jis hisab se download speed lag rha ...

With network 240

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mbps speed hone ke baad bhi itna slow download.... 15 min se 25% .

Anybody else getting same?

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4 Comments
dotdot
Active Level 4
Galaxy S
Yes download is to slow
May be because all are trying to download and server gets down
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rockstar13
Active Level 2
Galaxy S
Yes 35 mins mei 25 percent download
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SaktiShree
Active Level 5
Galaxy S
Have 1Gbps speed but still on 25%....yeah all are trying to download at the same time so servers are down....D08ZAdLxrx.jpg
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly follow the below given steps by using the given link to update device software.

● Please take note of the following important instructions before proceeding with any software updates on your devices:
1. Ensure that you have a stable Wi-Fi connection on your mobile device. Downloading via a mobile network may result in additional charges.
2. Check that you have enough storage space available on your device to accommodate the updates.
3. Make sure your device has sufficient battery life for the update process (above 50%).
4. Kindly restart the device.
Path: Press the power and volume down keys simultaneously for a few seconds.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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