Original topic:

5g indicator only showing upload

(Topic created on: 04-24-2025 11:29 AM)
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Aswin10
Active Level 6
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Galaxy S
5g indicator showing upload arrow only active and keeps the download arrow inactive majority of time. Also the network speed on phone has been too slow lately even on wife also. I did do the network reset and all that generic troubleshooting steps I think it's on samsungs side. Like internet goes into kind of a hibernation mode in the middle of using this causing buffering on every online app and videos.
1 Comment
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we kindly request that you visit our service center. Our technical team will be able to inspect your device physically and provide you with detailed information and assistance.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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