Original topic:

One UI 7 Battery & Now Bar Issue on AOD - S23 Base

(Topic created on: Thursday)
110 Views
ParvezAhmadd
Beginner Level 4
Options
Galaxy S

The battery icon and Now Playing bar shift position inappropriately on the Always On Display (AOD). Upon unlocking the device, they abruptly move back to their usual lock screen position. The Now Playing bar also doesn’t appear centered — it’s often slightly off to the left or right, and the same happens with the battery icon.

This issue has persisted for over two months and creates a very poor user experience when locking and unlocking the device. When can we expect Samsung to fix this?
8 Comments
Kabbya_Singha
Active Level 5
Galaxy S
As far as i know it's not a bug. They change position to save display from pixel burning. It applies for S23 and older series. From s24 series that doesn't change position.
0 Likes
Kml1609
Active Level 4
Galaxy S
Yes agreed
0 Likes
SATYA35
Active Level 10
Galaxy S
Mere me v hai ye A35 me😂
0 Likes
Kml1609
Active Level 4
Galaxy S
Please report call background issue also
0 Likes
BiRdMaN
Expert Level 5
Galaxy S
It is a BUG send an error report along with log files to customer support through this members app and Samsung will fix it in the next update. To do that follow this procedure
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
If you find this helpful please Accept it as a solution Thank you 😊
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes