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11-01-2023 07:55 AM in
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11-03-2023 09:15 AM in
Galaxy SWe want to extend our sincere apologies for the frustration you have experienced with the Good Lock app following the latest software update.
To address the Good Lock app issue, we recommend the following steps:
Clear Cache for Good Lock App:
a. Go to your device's "Settings."
b. Scroll down and select "Apps" or "Applications."
c. Locate and tap on the "Good Lock" app.
d. Inside the Good Lock app settings, select "Storage."
e. Choose "Clear Cache."
Clearing the app's cache can often resolve issues related to app performance and functionality.
If, after clearing the cache, the issue persists, please consider the following additional steps:
Update Good Lock: Ensure that you have the latest version of the Good Lock app installed on your device. Sometimes, updating the app can resolve compatibility issues.
Uninstall and Reinstall: If the problem persists, you may want to uninstall the Good Lock app and then reinstall it from the official app store. This can help ensure that you have a fresh and up-to-date version of the app.
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