OTT apps not working after February update on s21 ultra

[NikunjPorwal]

After February update, none of the OTT apps like Netflix, prime video or hotstar are working. This needs to be fixed. 

#netflix #prime # hotstar #update

[Darshh]

Issue of this update. Not sure what is the solution

[Roshan5]

Reply from Samsung.

[CŌŁŌŠŠÜŠ]

Hi, a new update is live. You can install it right now. Post which the ott would start working. Let me know if it helps.

[PavanRS]

I just got an OTA update on Galaxy S21 Ultra and it fixed the issues with OTT apps, check for software updates on your phone.

[Mrityunjay7]

This problem is fixed. Check and download the latest software update. I also faced the problem in my S21 Plus. But now it's completely solved!

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.
 
Warm Regards,
Samsung Customer Support