Hello Samsung Fam,I was selected as a winner for review and rating contest of S21 series contest, held from 03rd February ’2021 to 12th February’2021. Received an email on 15th April that I am one of the winners and they requested my identification d...
Samsung agreed to provide a replacement as a goodwill. There was a good turn around from samsung. I already have the screen replaced and I picked it up from service center within 2 hours after I got the replacement confirmation from samsung.
I am facing the same issue since yesterday. Customer Support says I have to pay 11500 to get this fixed as the approval for free replacement was rejected by samsung. This is strange as the issue is clearly a hardware one cause due to a software updat...