Original topic:

After February update, facing issues like phone slowdown and heating issue

(Topic created on: Saturday)
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Modi_Vaibhav
Beginner Level 2
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Galaxy S
I am facing issues like phone slowdown and hang, face scan not working sometimes, slow fingerprint scanning and phone overheating on normal usage. This is on my Samsung galaxy S23 FE February update. Please help to resolve the same in next update
5 Comments
Monish19
Active Level 1
Galaxy S
Wait for one or two days for the update to get optimized in your phone. Then it will get well
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Modi_Vaibhav
Beginner Level 2
Galaxy S
I have installed this update on 24th February. It's been 12 days but no progress
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues on your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve the issue.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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