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03-08-2025 01:31 PM in
Galaxy S- Mark as New
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03-08-2025 01:49 PM in
Galaxy SPossible Reasons & Fixes:
1. Background Optimization Still Running
After an update, the system re-optimizes apps in the background, which can cause temporary battery drain.
Fix: Give it a few days (2-3) and check if the battery performance improves.
2. Reset Adaptive Battery & Optimizations
Go to Settings → Battery & device care → Battery → More battery settings.
Toggle "Adaptive battery" OFF and ON again.
Restart your phone.
3. Clear Cache Partition (Highly Effective)
Power off your phone.
Press & hold Volume Up + Power button until the Samsung logo appears.
Use volume keys to navigate to "Wipe cache partition", then press the power button to select it.
Reboot the device.
4. Check Battery Drain in Settings
Settings → Battery → Battery Usage.
If a specific app is draining battery, force stop or disable it.
5. Slow Charging Issue
Check charging speed: Enable Super Fast Charging in Battery & device care → More battery settings.
Try using a different Samsung charger & cable (if possible).
Turn off Adaptive Charging (if enabled).
6. Heating Issue Fix
Turn Off "Processing Speed" if set to Maximum (Settings → Battery → More battery settings).
Disable Always-On Display and reduce refresh rate to 60Hz (temporarily).
Avoid charging in hot environments.
If Issue Persists:
Check for another update: Sometimes Samsung releases a fix update within weeks.
Factory Reset (Last Resort): If nothing works, backup your data and do a factory reset.
If you liked My Suggestion then click on three dots (⋮) on my comment and select "Accept Solution" ✅ 😊.
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03-08-2025 04:37 PM in
Galaxy S- Mark as New
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03-08-2025 04:37 PM in
Galaxy S
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03-09-2025 11:22 AM in
Galaxy SDear Samsung member,
Greetings from Samsung Customer Support!
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.
Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.
1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.
2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.
3. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.
4. Reduce the display brightness level or set the device to auto-brightness mode.
5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.
6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.
7. Close background running apps.
8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.
9. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next
Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).
Warm Regards,
Samsung Customer Support
