OTP Autofill problem

[ayman722]

Hi,

 I'm facing another problem. My S24 ultra not autofill the OTP directly from SMS to the app, and I can't open the keyboard to add manually

I need help with this problem 

Please check the video attached 

[jawadcoral]

Please give permissions to sms to apps

[ayman722]

How

[hamydansari]

Both message apps (Samsung & Google) work on my device. However, the OTP that you have displayed in the video is something that doesn't work, as these are different text boxes for each character. The otp paste will work seamlessly if the OTP has to be pasted in one box.

Additionally, in cases of multiple boxes, the apps have built-in features to read the OTP. Not all apps support this.

In conclusion, OTP with multiple boxes unfortunately has to be typed.

[Samsung_specialist]

We recommend trying the following troubleshooting steps to resolve this problem:

1. Restart your device
2. Clear cache and data for the messaging app
3. Check autofill settings Go to Settings > General Management > Language & Input > Autofill service.
4. Update your device software.
5. Reset app preferences Go to Settings > Apps > Menu (three dots) > Reset app preferences.