Not receiving otp

[brittosebastian57]

Trying to login with my samsung account on S24 ultra not receiving otp in my mobile, we also receive otp through call.

But they are giving otp in hindi,

Does samsung have any common sense 50% of indians don't know hindi. Even customer support not able to resolve.

Can anyone help?

[rishii_419]

I don't know why you hate Hindi. In India more than 50% of the people know Hindi. If you don't know it, then doesn't everyone know it? Samsung has common sense but people like you don't have it
#Respect All Languages 🙇🏻🚩

[brittosebastian57]

Here I have not disrepected any language, we also have non hindi speaking people how do they understand atleast they must provide the same in english, till now my issue not resolved

[rishii_419]

You are right, English is a common language, at least they should be sent in it. And I'm Sorry for that comment 🙏❤

[brittosebastian57]

#samsungindia not receivng samsung account otp

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support