Not receiving OTP from certain apps after converting to eSim

[FrancisS23]

Im not getting OTP for apps like GPay, Bhim UPI app after switching to eSim.

As i wanted to activate eSim on Galaxy Watch 7.

Although UPI works fine on Samsung Wallet and Cred. Also receiving OTPs from all other banking apps like PhonePe, Netbanking apps, Digilocker etc.

Not sure whats similar between Bhim and Gpay otp mechanism.

Dont see any solution offered by anyone on any forum, raised tickets with both but didnt get any solution, neither from Gpay nor Vodafone.

[Gokul1980]

I had the same problem and just had to wait it out. This got resolved eventually. I would suggest you do the same. Good luck.

[FrancisS23]

Thanks, but its been more than 2 weeks ive switched to esim. Ive already switched to other upi apps now..

[Gauravgrj]

I had this problem with esim. I have deleted and re added the esim by visiting airtel store. Then everything worked fine for me with esim. Else I was facing network, call and sms issue.

[FrancisS23]

Thanks, let me suggest this to the vodafone guys

[ansd55]

Please be advised that upon converting to eSIM, there will be a 24-hour delay in receiving any message services.

[FrancisS23]

Thanks, i started registering after 24hrs only.. its been more than 2 weeks now and still facing the same issue.

[Gokul1980]

Try unlinking all your bank accounts and relink them again.

[FrancisS23]

I tried, the issue is i cant even log in to gpay to unlink my bank acct. Any idea how to do that outside the gpay app?

[Gokul1980]

I am sure you would have tried uninstalling and reinstalling the app. If not, try it. On the flip side, if nothing works, use the other UPI apps. GPay is anyway not an authorised payments option.