I am a Samsung customer of last 10 Years. Now, I am using Samsung Galaxy S24FE model. I am facing so many issues in my current phone from purchased time. Network connectivity issue, Phone unwanted hanging issue and mainly facing slow internet connection.
I already have tried all the possible ways, but issue is still there. I did reset my phone, changed SIM, Try different SIM & software update. After visited service center & they performed software update twice from 2 different service centers but issue still persists.
My colleague has also using same mobile with same network provider he is getting 220Mbps of speed meanwhile I am getting 38Mbps that to in 5G Mode.
Samsung team, kindly check & do the needful. If it is manufacture defect, please replace my phone as soon possible. Awaiting for response.
Kindly complaint to Samsung customer care support through Samsung Members App as a error report also send log files along with this error report for this issue and wait for next update it's maybe fix it by Samsung team soon. If you like Please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
We have highlighted your concern to the dedicated team for further discussion on the case. They will contact you as soon as possible. You are our valued customer and we appreciate your patience in this regard. We assure to provide you with the resolution as per the Samsung guidelines.
Issue not yet fixed. I have submitted my device. They check with their sim & tell that we haven't observated any issue with device but still issue persists.
