Hey, my new phone has been acting up. The network keeps disconnecting for no reason, even though it shows full signal bars. And get this, it says I can only make emergency calls, but I can't receive any calls or use mobile data. This has happened four times already in just five days! Samsung needs to fix this ASAP!
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots, interchange Sim in slots, turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots, interchange Sim in slots, turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.
Check your cell coverage and service status: You may experience call issues if you’re in an area with poor cell reception or if there is an issue with your account or carrier.
1- If you have poor cell reception, there will be a few to no network bars on the upper right corner of your screen. If that’s the case, move to a spot with a stronger signal. 2- Verify that your account is in good standing. 3- Your device may be experiencing temporary issues with receiving signals from a cell tower. Try rebooting your device.
Device settings may be hindering your ability to make or receive calls. Check if Airplane mode is enabled or if your device is blocking calls from unknown or private numbers. Turn off Airplane mode: Settings > Connections> Airplane mode is on, turn it off and check if your connection stabilizes.
Check if your device is blocking any unknown or private numbers: Phone> More(Three dots in the upper right corner)> Settings> Block numbers> urn off Block unknown/private numbers and check if you receive calls.
Check whether your SIM card is damaged or improperly installed: 1- Step 1. Turn off your device and insert the ejector tool into the small hole next to the SIM card tray. The ejector tool is provided upon purchase. 2- Step 2. Eject the card tray. 3- Step 3. Inspect the SIM card for damage and reinstall it if none is found. Note: kindly contact your network service provider once to make sure there is no issue from their end.
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
I have one eSIM and one physical SIM card, and I am located in an area with good network coverage. Despite this, the network bar on my device indicates full signal strength but only displays "Emergency calls only." This appears to be a software bug that needs to be addressed in a future update. It is frustrating to own a premium device like the S24 Ultra and have to reboot it frequently to resolve this issue. I have already performed all the recommended troubleshooting steps, but the problem persists.
I'm also facing the same issue since last update in my s22 ultra, in service center they have done a factory reset and when didn't work they said there's an issue with motherboard and it'll cost 42k even though my mobile is still under warranty
