Original topic:

S22 ultra network issue

(Topic created on: Tuesday)
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emperorArchisman
Active Level 4
Options
Galaxy S
After updating into the one ui 8 android 16 the jio sim in my phone s22 ultra stopped showing 5g network no matter how hard I try turning on and off airplane mode battery saver off taking out sim and re entering it and what not.Still no recovery.still it's showing 4g. My data pack for unlimited 5g is going into vein. Just a few moments ago I got another update in the software update tab but that is again doing the same thing.No 5g connection. Is it some kind of joke? Is Samsung seriously thinking that doing all this will help their reputation? Is it the reason why I chose samsung over apple? Battery drain issue is still persisting. It's the last time I am saying this to the team either you fix this or I am taking the matter into the consumer court along with the other users facing same issue in India. My antenna hasn't damaged I haven't fell the phone in any manner So why I am facing all this? 
5 Comments
RedBullRussia
Expert Level 1
Galaxy S
One UI 8 is responsible for this mess
Ajit251085
Active Level 1
Galaxy S
Same with me. Jio is showing 4G only. I used same Sim in other mobile and getting 5G network but not in S22 ultra after android 16 update. Samsung please fix this issue ASAP.
Ajit251085
Active Level 1
Galaxy S
🔥
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We have highlighted your concern to the dedicated team for further discussion on the case. They will contact you as soon as possible. You are our valued customer and we appreciate your patience in this regard. We assure to provide you with the resolution as per the Samsung guidelines.

Warm Regards,
Samsung Customer Support

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rJ125
Beginner Level 4
Galaxy S
Understanding that you people are / #SAMSUNG is also concerned about the consumers but let your valued customer know that why the problem is happening???
And why all the time SAMSUNGGALAXY Has all those problems/bugs after the UPDATE??
Sometime a so called Green or Pink vertical line issue or els sometime white bold horizontal line issue at the top of the screen.. and now this network issue after the update of ONE UI 8.0 ANDROID 16.
For all those bugs and problems we spend a fancy amount of more than a lakh!!! Is that u wanna say??? Lakh of rupee is less for a so called smart phone???
Please let your valuable customer know why always samsung??? Why???

We need you to resolve the issue ASAP and nd most importantly not only the resolving the issue we need clear justification for that in BLACK AND WHITE in our Email (rjroy125@gmail.com) please.

Not Thank you
Regards
Valuable customer of #SAMAUNG
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