Original topic:

Following the implementation of the network update, the issue remains unresolved

(Topic created on: 10-29-2025 10:48 AM)
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MIMO06
Active Level 2
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Galaxy S

Build Number : S908EXXUCGYJ1
Android version : B(Android 16)
Release Date : 2025-10-27
Security patch level : 2025-10-01
• Stability and reliability
Device behavior has been improved.

These changes may vary depending on the model, country, or network operator of the customer environment.

Following the recent update, the 5G functionality on my Jio SIM is also experiencing issues. Samsung, what measures are being taken to address this? Are legacy customers being inadvertently excluded from 5G access on the S22 Ultra? If a resolution proves unattainable, please provide timely notification to affected customers. The decision to update to One UI 8 appears to have been a misstep. It is difficult to understand why updates are released without thorough pre-launch testing.

Get it fixed ASAP!
1 Comment
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the update was designed to improve your smartphone's performance and has been thoroughly tested for reliability.

We realize issues may arise and we are dedicated to helping you resolve any problems. Your feedback is invaluable for our improvement.

If you're experiencing issues, please share your log file, along with any video clips or images. This will help us investigate and find a quick resolution.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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