Original topic:

NOT able to send sms using my s22 ultra

(Topic created on: 11-19-2023 12:19 PM)
394 Views
Guru-lko
Beginner Level 2
Options
Galaxy S
I am receiving sms but not able to send any. Currently using jio network. I am having a working sms plan.

Please help.
6 Comments
Devv_007
Expert Level 5
Galaxy S
Check the Message center number in its settings.
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Guru-lko
Beginner Level 2
Galaxy S
It is 1234
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Devv_007
Expert Level 5
Galaxy S
Which state?
Open this website and put the message center number of your state in it and check again.
https://tricksdev.in/jio-message-center-number/
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Guru-lko
Beginner Level 2
Galaxy S
Thanks @vicky455
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AJAB_MORIA
Expert Level 5
Galaxy S
Are you using tow sim cards ?
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check the message center number: Messages>More (Three dots)> Settings>More settings> Text messages>Message Center>Message center number and Tap on OK.
Note: Contact your service provider to get the correct message center number.

Clear the messaging app's data: Settings> Apps> Messages> Storage> Clear data>OK> Message app data cleared.
Note: kindly contact your network service provider once to make sure there is no issue from their end.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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