I've been using the Samsung S22 Ultra, and since yesterday, it started restarting randomly with error messages like "System UI isn't responding" and "One UI not responding." The frequency of these restarts kept increasing until the device got stuck in a continuous reboot loop, forcing me to perform a factory reset and lose all my data.
During the initial setup after the reset, the device restarted again—this time without any error messages. However, on the second attempt, I was able to complete the setup and use the phone normally. That said, I’m unsure if the issue will resurface.
I reached out to customer support, but they were only able to direct me to a service center (which I plan to visit soon). In the meantime, I asked them to review the logs collected by the Samsung Members app, which flagged abrupt restarts and requested my consent to send the logs—I did so at least three times after subsequent crashes.
I strongly believe this is a software bug or glitch, as there were no physical changes to the device. I’d like a developer or technical expert to analyze the logs I submitted through the Members app and work on a fix in upcoming updates.
As per your query, if you have shared the logs with our technical team, kindly wait they will analysis the issue and you will get the revert on the same where you have raise the concern and we are taking your feedback regarding this matter and will take it into consideration for future updates.
Additonally, kindly visit the service centre once and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.
