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04-28-2020 10:21 AM in
Galaxy S
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05-01-2020 10:36 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
If you want to is to view files,some android app might be able to access the device over network. The time capsule( and external disks connected to an airport) supports AFP and SMB prodtocols. If your device supports eihter of these you can acces the HD.
Note :kindly check the compatibility and then try again as you had tried before to connect.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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06-30-2020 02:07 AM in
Galaxy SI am also having the same problem
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05-01-2020 10:59 PM in
Galaxy S- Mark as New
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06-29-2020 09:40 PM in
Galaxy SI'm having the same problem. All the details are correct but for some reason it doesn't work

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12-13-2020 06:41 PM in
Galaxy SSame for me with SMB on S10e. While Total commander works, Samsung My files show an error.
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03-20-2021 01:43 AM in
Galaxy SFor anyone having this problem.
Samsung "My Files" has a bug.
Fortunately it is easy to fix it.
Go to the router settings,USB Shareing and see if you have the same name at the "Network/Media Server Name:" and at "Access autentification-Username".
If the name is different it will not connect.
Samsung shoud fix this.
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11-26-2022 11:49 PM in
Galaxy SHi, I'm having similar problem linking up with my nas.
samsung file manager is not finding devices because its still connected via your sim. Simply turn off your mobile data and then try scanning on samsung file manager. Bet it finds it.
While we shouldn't have to do this, it's a small thing that I feel has been missed in the updates.
Hope this helps
