I had used the Network Storage function in the Samsung My Files app to access the SMB shares on my PC a while ago, but when I tried to do the same today, it suddenly did not work. It shows "Unknown error: vfs.provider.smbj/access-denied". I checked access on other Windows PCs, macOS, and even third-party Android file explorer apps like CX File Explorer, but they all work perfectly. I saw another similar thread and tried the solution there: clearing data from both the My Files app and Network Storage Manager app, but it did not work for me.
Please help.
For reference: I am on a Galaxy S23 Ultra, Android 14, One UI 6.1, My Files version 15.0.07.5, and Network Storage Manager version 12.3.01.2
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
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Same issue here, just bought s24 plus about 2 weeks ago and had no problem about accessing and file transfering through SFTP both ways and just realized I get the same error that is mentioned in the thread. I'll also try to share my log file and see if it's going to be fixed in time or not. I hope I did not make mistake by switching back to Samsung after so many years.
I sent them the logs on 28th march. All I got was an automated reply saying something along the lines of "we are reviewing and it will take time" but its been too long now.
I don't think you made a mistake by switching to Samsung because they are literally the best when it comes to android phones but they have recently been slacking a lot in the software department. Even the One UI 7 launch has had major issues.🤷🏻
I wouldn't be surprised if the issue is something about permissions especially since I have been asked to give everytime whenever I try to do something with my phone 😄 It's been 4 weeks already and you said that they were only reviewing the issue and it's an automated reply which is disappointing after all the time that's passed. I'll try to be optimistic but I wasn't expecting any problem such as like this. Honestly I barely play games, use camera and even use social media but recently dumped all of songs and pictures to my phone effortlessly without needing cable and it was also awesome not being forced to use unreliable 3rd party applications from PlayStore since network storage utility comes packed with the phone and losing that feature is painful. I'll try to solve the problem myself and will let you know if anything comes up or if I receive any feedback from Samsung. Samsung definitely acts like they are Android's Apple but I'have never seen such small issues that has not fixed by Apple eventually.
