Original topic:

My camera photos clicked disappear from my Samsung S22 Ultra Gallery App!

(Topic created on: 06-17-2022 09:29 AM)
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Deep_Chat22
Active Level 3
Options
Galaxy S
Hi,

I have just purchased a new Samsung S22 Ultra. 

When I click new photos on my camera, it shows in the Gallery for 1 day and then disappears from Gallery altogether!

Is there a solution to this?! I can see these same missing camera snaps in Google Photos, however. However, there are no photos visible in Gallery ( when I have got huge 256 GB internal storage) and this is really frustrating!

Kindly request help ! 

Thanks,
Dipankar
2 Comments
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Muks1
Beginner Level 2
Galaxy S
photos taken from my mobile camera are getting deleted from Gallery after some time
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