I was using my phone while charging and it restarted automatically, and the battery percentage went 45 something to 38. When it happened i was connecting ear buds (galaxy buds 3pro) to my device ,and the pop up window came for connecting, then i clicked on connect the loading started so i clicked outside the window to minimize the connecting window ,and at that instance the phone went off and restarted... I've ran diagnosis and all but nothing found. Please help me
Ohh, even I've s25plus nd even I face a little bit battery drain issue but I guess its due to that one ui 7 and hope so Samsung will fix this with stable one ui 8
I've heard that battery drains fast if we've done that automatic phone setup ( i don't know the exact word for that, like the apps on our previous handset and its data is directly sync with our new device, which in fact i have given the option for that), not an expert opinion but ive heard it
Please reset all settings in general management settings also flight ✈️ mode on and off one time also optimize your's device in device care also clear cache of all Apps manually also update your's all Apps too also don't use your device during charging also turn off internet during charging also charge your device in cool atmosphere then try to it's again. If you like please accept it's as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.
We understand that you are facing multiple issues with your device. To ensure that we can provide you with the best possible assistance, we would request you please visit the nearest service center for a physical inspection of your device.
