Original topic:

Mobile data switch not working in s23 ultra

(Topic created on: 06-07-2023 04:07 PM)
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Vvkps
Active Level 3
Options
Galaxy S
Hi if I am using mobile data of Sim 1 and got call on sim2 mobile data not work.

Tough i have already enabled data switching and backup calling. 

Can anyone advise? 
5 Comments
userA178
Active Level 4
Galaxy S
Bro you can't control your sim 1 data which sim 2 have a call
Plz understand
Vvkps
Active Level 3
Galaxy S
This was working on any xiaomi devices, I guess you didn't get the question.... Also what's the use of data switching and backup calling option?
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Vvkps
Active Level 3
Galaxy S
Also I am not saying Sim 1 should control data of sim2, I want data should be switchable on both Sim as per call occurance
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Vvkps
Active Level 3
Galaxy S
In this case it only works for default mobile data Sim not the secondary one so switching not working
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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