Manufacturing defects S22 Ultra back cover

[abhida]

I am using S22 Ultra 512gb model. I ordered it on the launch day along with back cover from Samsung website. I am using it with back cover. 

When I removed back cover to clean the phone, I was surprised to see that there are sm

Multiple bends with loss of colour

all bends at back side of the phone. The area which is just above the cameras has bent in at multiple places. The color is also damaged where back cover bends.

As a premium phone, i am using it very carefully. My phone was never dropped down. 

After looking at the bends, I am sure that these are due to manufacturing issues with hardware. Generally phones get damaged after fall from the height, and one can easily differentiate between defects and damage. 

I am sure that Samsung will help me with the best possible solution for this issue.

[AlenSony소니알렌]

Anyway it have warranty so cool

[SrajTech]

These marks show that some excessive pressure has been applied on the portion
A case can't cause such marks

[Ab_Heartsy]

It's always a good idea to take video & pictures of the unboxing of ur device when you receive it.

This looks like a manufacturer defect as you showed ur case n all. Don't think it happened by sitting on it etc. Do you have any unboxing type pics n vids?🤔

[abhida]

Yes. But at that time there was no issue.

[Ab_Heartsy]

Are u saying, when you received it n there was no visible defects? You have pics of that time?.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[cs_member8]

Dear Samsung Member, 

Greetings from Samsung Customer Support! 
 
We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application with your contact details. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung. 

Warm Regards, 
Samsung Customer Support