UAE
Hello fellow members, unlike the previous years, where the Samsung Care+ used to be offered for 1 or 2 years for free with every purchase of the Ultra devices (I honestly don’t know if the rest also) Samsung this year rolled out a new program, called Galaxy For Life as a loyalty program to keep clients hooked up.
I briefly skimmed over it in my Pre-Order Experience thread, as we didn’t have much information about this new program besides what Samsung published online.
Pre-Order Experience:
I have pasted below at the end of this thread the full details from the Samsung website (Link to the PDF as well as screenshots) that explains all the Terms and Conditions of that offer. Check them out as they answer all your questions and concerns in both English and Arabic.
Benefits of the program:
First of all, having the Samsung Care+ is very important, I used it twice and highly recommend it honestly as it brings ease of mind, full coverage, especially for the screen:
- In 2021 when my Note 20 screen went dead:
https://r2.community.samsung.com/t5/Galaxy-Note/Note-20-Ultra-Dead-Screen-Repair/td-p/7617012
- In 2024 when I broke my S23 Ultra screen in half:
Second of all, it’s a 2 in 1 program that combines the Samsung Care+ warranty with a Conditional Buy Back which was previously known as the optional Tade-In program.
OLD Program:
- Free Samsung Care+ for 1 or 2 years.
- Optional trade in program with different buy back amounts depending on the state of the phone. (Grading system, details in the Terms and Conditions pasted below)
The previous Trade-In program used to be like this:
https://r2.community.samsung.com/t5/Galaxy-S/Trade-In-Program-Benefits/td-p/11297449
NEW Program:
- 1 year, AED 100 + VAT with an “Up to 60% guaranteed buyback” + 2 years of Samsung Care+
- 2 years, AED 150 + VAT with an “up to 40% guaranteed buyback” + 2 years of Samsung Care+
Here’s what you need to do and know in order to register starting February 4th:
Program Details:
Applicable Models: Galaxy S25 Series
Process:
- Register for the program on Samsung.com/ae .
- Registrations open: 4th February 2025 – 31st April 2025.
- Customers can register for “Galaxy for Life” program after receiving their S25 device.
- Customers to provide details like Name, email, contact number, Order ID and IMEI of the device.
- Upon successful registration, our trade in partner, Northladder, will share a payment link to customer’s email ID & WhatsApp.
- Registration charges for the program are:
o 1Year- AED 100 + VAT
o 2 Year- AED 150+ VAT
- Upon successful payment, customers are enrolled in the program.
- Upon successful payment, Samsung will activate 2-Year Samsung Care+ on the device within 30 days of successful payment.
Registration conditions:
- For 1 year registration, customers will need to purchase the next Galaxy S series on or before March 15, 2026 and receive guaranteed buy back value.
- For 2 year registration, customers will need to purchase the next Galaxy S series on or before March 15, 2027 and receive guaranteed buy back value.
I will post my registration experience once it happens.
OFFICIAL SAMSUNG TERMS & CONDITIONS
