Line Issue after the update

[DarkGhost]

Yesterday I have updated the phone after the update the phone has shown thin pink line on the left side of the screen and also that line is not visible on blacks but on other colors any suggestions and solutions. I have reached out to the customer care and they have not taken any liability and blamed me stating that it is something I have done

[tasin25]

What is the model number?

[DarkGhost]

S23

[BiRdMaN]

S23 is not eligible for free screen replacement

[DarkGhost]

Why is that? Why did samsung release a faulty software update, I am sure it is not a hardware issue cause on blacks the line is not visible.

[BiRdMaN]

Because they want money...
Please don't blame Samsung and yes there is no hardware problem I don't understand why everyone is saying it is because of ONE UI 7 but the actual problem is your device. Your phone is old now please upgrade it to S25

[Batmania]

seems you are samsung's employee. Foock uuuu 😡

[DarkGhost]

And if they want money we paid them when we bought our phone and we will buy when the phone expires the software update. Releasing faulty updates on purpose so that the consumers has to forcefully go for repair or new device. Is not they way what else they can do is beg for it rather than deceiving

[DarkGhost]

So you think that samsung promises 4 years of upgrade and forces us to change it is 2 years ? What kind logical reasoning is this and for you to comment like everyone has a plant that throws money everything we shake it why would I be willing to spend more on a device if it did not offer a safe and secure option. If not how is it good that any other Chinese **bleep**? That are way cheaper and give the same life expectancy!!!

[BiRdMaN]

ScAMSUNG: Pay more and suffer more