Original topic:

Issues with Samsung S22 plus noise issues with outgoing calls

(Topic created on: 04-18-2022 10:17 AM)
375 Views
Sameer
Active Level 8
Options
Galaxy S
Bought s22 plus 2 weeks back.. Facing with some weird issue. Would appreciate if someone could assist in solving this, as solution to this is not found on you tube or other platforms.

1) Out of 10 outgoing calls from sim 1, for atleast 4 calls a loud noise comes when call is trying to connect.... but when the phone is put on speaker it vanishes.
2) tried to again call someone else with 2nd sim, same noise again ... so it's proved that it's not a network problem.
3) it happens consecutively for 3 to 4 calls then calls are normal. Also incoming calls are very normal.
4) Tried resetting all settings including network settings... also played with wifi calling ..problem still persists... even shop keeper is clueless what the issue is ..

Would appreciate if someone could help me in solving this issue, will be really grateful ..

Regards,
Sameer 
15 Comments
timex1983
Beginner Level 2
Galaxy S
Yes, I have s22 plus and I also face the same problem for out going calls.
Sameer
Active Level 8
Galaxy S
Which country you belong to where you are facing this issue ?
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timex1983
Beginner Level 2
Galaxy S
I am from India, I have this phone since last 15 days and almost everyday this white noise appears, ramdomly and goes away when I switch to loudspeaker and back....i do face some other issues but am hopeful that they will be fixed with update that is expected very soon.
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MikeJakubik
Beginner Level 3
Galaxy S

I have the same issue, people on the other end say they can't hear me well, that I'm breaking up, but I can hear them just fine. Also if I disable LTE and use GSM it's fine.

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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:

Check device network mode settings
Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.

Note: We recommend to set device network mode as LTE/3G/2G (auto connect) mode.

Check network operator settings
Kindly set device network operator as "Automatically".

Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on Network operators.
Step5: Select automatically.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
Step6: Tap on OK.
Step7: Registered on network.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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chinna334
Active Level 4
Galaxy S
Try sim setting in LTE or 4G...
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