Original topic:

vonr issue

(Topic created on: 07-11-2023 03:03 AM)
751 Views
sahel
Active Level 5
Options
Galaxy S
jio 5g is standalone 5g network with zero dependency on 4g

Samsung phones have jio 5g full support,
My s23 plus always shows 5g while idle or using internet,
As soon as a call arrives or as soon as I make a outgoing call, the network falls back to 4GLTE,
Dont know why this is happening as samsung devices have not enabled the support of 5g vonr voice.
0 Likes
2 Comments
Galaxy S
That is because jio has not yet implemented VoNR officially. Its still in testing phase. So even if any phone supports that, it wont work.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes