Original topic:

Issue in dialler app

(Topic created on: 06-25-2024 02:02 PM)
190 Views
anandutkarsh
Active Level 1
Options
Galaxy S
Dear Samsung Team,

I am writing to bring to your attention an issue I have encountered with the unknown call blocking feature in the default dialer app on my Samsung device. It appears that this feature is not functioning as intended, which is a significant inconvenience and poses a security risk.

I kindly request that you prioritize fixing this critical bug as soon as possible to ensure the safety and satisfaction of your users.

Thank you for your attention to this matter.

Best regards,
5 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
anandutkarsh
Active Level 1
Galaxy S
Thanks
goodthings
Expert Level 5
Galaxy S
Your's most welcome.
0 Likes
cs_member10
Expert Level 5
Galaxy S

Greetings from Samsung Customer Support!

As per your query, we want to inform you that you can use this option for blocking unknown numbers.

You can also use these steps to block the numbers by the given link: https://www.samsung.com/in/support/mobile-devices/block-calls/

If this option is not working then kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes