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Original topic:

Battery draining rapidly

(Topic created on: 06-25-2024 07:35 PM)
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atulx07
Active Level 3
Options
Galaxy S
I purchased Galaxy S23 on 20 June 2024. And the  battery is draining Rapidly. it  dropped  five percent in  fifteen to twenty minutes. Is it normal? 

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Solution
goodthings
Expert Level 5
Galaxy S
Your's device is very new so please give it's some time. After some time and after some updates all is well. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

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8 Comments
MR_PRIME
Expert Level 5
Galaxy S
Depends on usages pattern.
atulx07
Active Level 3
Galaxy S
How much SOT should I get on normal usage?
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MR_PRIME
Expert Level 5
Galaxy S
5 to 6hr on 100% charge
atulx07
Active Level 3
Galaxy S
As of now I'm getting 4 to 5 hours while keeping mobile data or wifi turned on throughout the day.
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Galaxy S
Watch this video specifically created to enhance battery life of Samsung phones ...


https://youtu.be/DXM7pdW5a-w?si=4ViI0DhjN4qmVjWG


Wait for 2 or 3 weeks post the making these changes in the video ...for the phone to study the usage patterns and enhance battery life ..


Do Subscribe to this video and click the Bell 🔔 for all exclusive videos

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Solution
goodthings
Expert Level 5
Galaxy S
Your's device is very new so please give it's some time. After some time and after some updates all is well. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps in the link below.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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