Original topic:

Issue after updating.

(Topic created on: a week ago)
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Priyanshika
Active Level 1
Options
Galaxy S

Recent apps problem 

After updating my 'Galaxy S24 ultra 5G', it has started showing such issues. It is such a basic animation, but was not expected!
5 Comments
BiRdMaN
Expert Level 5
Galaxy S
Send an error report along with log files to customer support through this members app, and Samsung will add/fix it in the next update. To do that, follow this procedure
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the same video clips for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

Priyanshika
Active Level 1
Galaxy S
Done
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NOMAĐ
Active Level 10
Galaxy S
Updating to one ui 8 beta?
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Priyanshika
Active Level 1
Galaxy S
No..it is ONE UI VERSION: 7.0
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