Greenline Issue

[hemanth_vkk]

My S22+ recently developed the dreaded 'green line' issue on the screen. I read in several online forums and posts that Samsung was offering a one-time free screen replacement for devices purchased within the last three years, which gave me some hope. However, when I contacted customer care, the executives I spoke with completely denied any such policy. They insisted that even recent flagships wouldn't qualify for a free one time free screen replacement if their one-year warranty had expired, and told me I'd have to visit a service center. The problem is, the nearest service center is about 120 kilometers from where I live right now, which is significant inconvenience. All I want to know is about that one time replacement policy, wheather It is true or not so that I can pay a visit to the service center.

[BiRdMaN]

Because of ONE UI 7

[AKASH11100]

Yes its for s22 series . If its in 3 year purchased time

[hemanth_vkk]

Thank you mate

[AKASH11100]

Freee

[Samsung_OneUi]

It is for S22 ultra.

[goodthings]

Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[ram_ram]

My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply try

[hemanth_vkk]

Thanks mate.