Green tint issue

[gamp]

Hello everyone, I hope most of us face this green tint when bringing down the brightness. Samsung didn't fix this till now and any hope they are gonna fix this in upcoming OTA?

#SAMSUNG # green #tint #issue

[Ehsank]

instead of wait visit service centre

[gamp]

As you know its COVID situation and our areas are just sealed. What exactly is this issue,some say its software and some hardware

[Ehsank]

once opened sealed then try to visit

[Ehsank]

or as of now if you can then please reset/format your device with proper backup

[veer]

go to service center brother

[gamp]

Hope i should now

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve the issue kindly follow the given below steps:-

1. Check device in safe mode:- Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.

2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support