Green line on screen

[Kalpaayan]

Green line appeared on my screen post update of new UI what shall I do?

[armlinker4639]

Which model?

[Kalpaayan]

S22

[armlinker4639]

Then you might be eligible for the free screen replacement policy. Enquire about it at your nearest service centre. If they don't agree, contact Samsung Customer Care through My Galaxy App.

And before getting your screen replaced, make sure your device is updated to latest software.
While updating you need to follow a few steps:
1. Make sure the phone is cool before downloading the update.
2. After the update is downloaded, turn off all connections including Data, WiFi, Bluetooth, Location, etc.
3. Cool down the phone and then Install the update.
4. After the update is installed wait for a few minutes before unlocking the device.


If this helps you, I'll appreciate if you could accept my comment as solution by clicking on the dots on the top right of my comment 😊

[Kalpaayan]

Thank you🙏

[armlinker4639]

Welcome 😊
If that helped you, it would be great if you could accept my comments as solutions. As it might help others too😊

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[BiRdMaN]

Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., three years from purchase) and without physical or water damage.

Limited to certain models and regions, including the Galaxy S21 series, S21 FE, and S22 Ultra, and may extend to other models experiencing the green line issue.

The offer is valid until 30th September 2025

If you find this helpful, I'd appreciate it if you could Accept it as a solution. Thank you 😊

[ram_ram]

My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care +you will get positive reply try