I visited the Samsung service centre at Farrukhabad in Uttar Pradesh regarding green lines on my S21 Ultra and I was told since the phone is more than 3 years old I need to pay the full price for screen replacement and the price that was quoted in that I can easily buy a new phone with some additional money 💰. Samsung should do something for users like us who has been using Samsung mobile phones from beginning like E220!!!!! Or else I will be forced to look at other option.
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
As you have already coordinated with the service center team regarding your device display issue, they have provided you with information after inspecting the device physically, as per Samsung guidelines. Please be assured that they have given you all the correct information regarding the repair process.
We suggest that you visit the service center again and submit your device for further processing. Rest assured, we will provide best-in-class services, and the repair will be carried out by trained and certified Samsung engineers. Additionally, all parts used will be genuine.
