Original topic:

Green line issue

(Topic created on: 2 weeks ago)
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attentater
Active Level 3
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Galaxy S
Samsung service center is denying to repair the phone as the green lines multiplies after the june update. As there is a free replacement scheme is going on. 
9 Comments
BiRdMaN
Expert Level 5
Galaxy S
File a complaint
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attentater
Active Level 3
Galaxy S
To whom?
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BiRdMaN
Expert Level 5
Galaxy S
Consumer forum
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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attentater
Active Level 3
Galaxy S
No specific reply
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.

You have already connected with our service team, they have guided you according to Samsung policies, please be informed that charges for repair are applicable for out of warranrty product. 

Rest assured, we will provide best in class services and repair is done by trained and certified engineers of Samsung. Also, all parts used will be genuine. Kindly coordinate with the service team for any further assistance regarding this matter.

Warm Regards,
Samsung Customer Support

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attentater
Active Level 3
Galaxy S
I knew you would say that after all we trust the brand by becoming a member but the brand doesn't. I hope this the last time we meet.
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amanpunia
Active Level 5
Galaxy S
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