Original topic:

Gap between display and frame of s20 plus

(Topic created on: 12-22-2020 04:13 PM)
845 Views
Ajaydev
Active Level 3
Options
Galaxy S
I bought an s20 plus last month. there are gaps between the display and the frame. And it collects dust, but the main issue is I can see diplay light bleeding through the left and right edges of the display and top left corner. Does anyone have this issue? I expected a premium smartphone to be designed seamlessly but I'm disappointed here. Please let me know of anyone has this issue
Ajaydev
Active Level 3
Galaxy S
here you can see where the screen protector is, and also you can easily see the dust that it collected.

IMG_20201221_215010_133_3612.jpg

IMG_20201221_215006_498_3611.jpg

IMG_20201221_215002_023_3610.jpg

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Anikroyale
Expert Level 5
Galaxy S
Take your phone to a service center, they will fix it properly
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Ajaydev
Active Level 3
Galaxy S
will they repair it?😢if they repair, will I loose water resistance?
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Anikroyale
Expert Level 5
Galaxy S
You should not worry about that because they are trained professionals, and they know their work, You will lose nothing.
sidanashubham
Active Level 7
Galaxy S
its normal mine is also like this
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Ajaydev
Active Level 3
Galaxy S
but I doubt about water resistance because the gap.
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sahunaveen
Active Level 6
Galaxy S
any issue in display and touch like color problem..
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Ajaydev
Active Level 3
Galaxy S
no issues with the display.
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absrr2708
Active Level 3
Galaxy S
no
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


We request you, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > ask question) so that we can assist you accordingly.

 

Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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