Original topic:

Green line in S21 fe after one ui 7 update

(Topic created on: 05-27-2025 10:11 PM)
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viv74
Active Level 3
Options
Galaxy S
I just want to share my experience with android 15 and one ui 7 update. I updated my device on 16th of May and on 19th a prominent green line appeard on the screen of my device. Regarding this I called at local service centre and went there for solution. My experience with the same, I just want to share for members. 
Samsung replaces the screen for free, just charging Rs. 413 for service engineer in my city, Lucknow, India. The terms and conditions are that your device must be within 3 years time frame from your purchase date and display shouldn't have damaged by any external cause. You may be asked for original invoice of the device. Time frame may be upto 7 days,depending on your location. 
Thanks, If my post helps you in any way.
👇🏻After screen replacement I am facing faster draing of battery, which I had posted separately. One more thing I want to share that earlier samsung used to replace display, battery and frame but now they replace frame and display. 
14 Comments
ViditVee
Beginner Level 2
Galaxy S
Yeah same, I'm experiencing the same thing, and even my cable charging is showing errors once in a while after the update
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Galaxy S
09r
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ram_ram
Expert Level 2
Galaxy S
Lucky to get free replacement for Green line problem i also got with great difficulty
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viv74
Active Level 3
Galaxy S
Great 👍🏻 congrats
mishraasudeep
Active Level 3
Galaxy S
They refused me for this. Really disappointing. CtfCMVIL0Z.jpg
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mishraasudeep
Active Level 3
Galaxy S
I was one of those whose luck ran out. They refused due to this minor scratch. Asked 12000. uAdNKLcSTE.jpg
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viv74
Active Level 3
Galaxy S
It's not justified. Post with photos at Samsung Twitter and Facebook account. Mail it to servicehead.in@samsung.com with photos attached and local service centre job sheet, if it was given to you.
Don't loose hope and post at every social media platform, if you are right and It looks so with the photo attached by you.
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mishraasudeep
Active Level 3
Galaxy S
Tried at every level, every single thing you suggested. They are just not saying anything other than 12000.
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viv74
Active Level 3
Galaxy S
Have you mailed at service head also? If so, then it's very disappointing. It wasn't expected from Samsung. Looks like they itself are forcing their customers to switch to other brands.
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