It's been a month since I updated my S22 plus to OneUI 6.1 and android 14, from the past week I'm facing serious issues like all the apps are getting stuck and screen freezes all of a sudden and starts working after 5-6 seconds.. there are cases where the mobiles restarts after getting freezed. Tried factory resetting it, it worked fine for a day and started getting stuck again.. anyone else is facing similar issue after updating ? If so how did u guys manage to make it work back... i seriously don't wanna buy a new one as I love this phone so much
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
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I’m writing to share my frustration with the recent One UI 6.1 update on my Galaxy S22 Plus. Since updating, my phone frequently freezes, lags, and restarts on its own, making it difficult to use. As a loyal Samsung customer, I expected better quality control, especially for such a crucial update on a flagship device.
I urge you to investigate these issues and release a stable fix soon to restore performance.
