Original topic:

Galaxy S22 Ultra Display Issue after Software update to UI-6 . Users having horrible experience

(Topic created on: 01-06-2024 11:04 AM)
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Dayalvish
Active Level 1
Options
Galaxy S

The Samsung S22 Ultra Display has the issue noticed by many users. this came to know when I had the similar issue noticed in my handset. 

I am usually very scaecely used and kept in good condition. No scratch whatsoever in the set. but while using the handset suddenly the bright spot appeared in the display. als if we closely looks it, we can see that the bright spot extends towards the left part of the display in a scattered manner. ifwe keep the handset in a darker place we can notice the light scattering easily. I really got annoyed after spending so much of money, such issues really put me in sad. then after browsing Samsung community support forum, I found that, I am not alone. many of the users are having the same exact issue what I am enduring now. I tried to resolve the issue by my own did the below points

1) went into Safe mode for any faullty application. ( negative)

2) did a factory reset. (negative no improvement).

then tried to change someof the badic setting which affects the display. activated the power savwer mode. instantaneously the bright patch dissappeared. the sceen become crispy and clean. but whenevet try to wake the screen by pressing the power button, I got a brief appearance of the bright patch over the left taks bar for second and immediately it dissappeared. 

also I tried to disable the power saver mode and reduced the refresh rate from 120 hertz to 60 hertz. then too the bright patch dissappeared. the sceen become crispy and clean. but whenevet try to wake the screen by pressing the power button, I got a brief appearance of the bright patch over the left taks bar for second and immediately it dissappeared. 

so my findigs are like even if the display is externally damged how it is possible that the display become normal if by enabling power savwer mode or reducing the refresh rate to 60???. 

Seriously Samsung requires a deeper analysis and save their trusitng users from the perils. 

spending so much of money to have such pain will definitely put us to think twice before opting for such poorly built Samsung Flagship devices. Hope samsung is listening.

 

Galaxy S22 Ultra Display issue.jpeg

113 Comments
Kanchy
Beginner Level 2
Galaxy S
6.1
0 Likes
Induspriest
Beginner Level 2
Galaxy S
Dear Samsung Team,

I started facing the same issue immediately after recent update of AI.

Please help to get rid of this display issue as my phone is out of warranty.
sanketh777
Active Level 1
Galaxy S
If its out of warranty they arent gonna give u free replacement i am trying from past 20 days i mailed the higher authorities too and firstly i was told that if there is no physical or water damage in test then we will replace it for free and now when the reports are positive like there is no physical damage and nor water damage they are refusing to repair at free...**bleep** bad service they are like we didnt told you to software update if your phone is out of warranty
0 Likes
Members_ahIVbEe
Beginner Level 2
Galaxy S

I am also having the same problem like you sir. Did you got resolved the issue. Please let me know if your problem is resolved. My phone start giving problem w.e.f 3.6.2024.

Siddhartha001
Beginner Level 4
Galaxy S

If they not going to change our display as they are doing before last april then i will go to consumer court for sure .

Prasenjit52
Beginner Level 2
Galaxy S
I am also facing the same issue from last month. Trying to reach Samsung service center.
0 Likes
aditya_kale
Beginner Level 2
Galaxy S
I am also have the same issue after software update is there anyone to guide me what should I do for this? Is there any solution of it?
0 Likes
PENGUIN18
Active Level 1
Galaxy S

Hey @dayalvish! I too faced the same issue! I've posted this publicly on Twitter. Do retweet the same. 

https://x.com/Rohith50129066/status/1803769429173600627?t=o7K0-pLUKTbWEAgXUtcRzA&s=19

0 Likes
Rajes1
Beginner Level 2
Galaxy S
I am also facing same issue with my s22 ultra.not expected from samsung.charging for new display at service centre.
MAK364687
Beginner Level 2
Galaxy S

I was speaking from Bangladesh. I am facing same issue after 6.1 update. What is the solution to it? If you know, let me know!!S22 Ultr After Display 6.1 Update.jpg