Original topic:

Galaxy S22 Ultra Display Issue after Software update to UI-6 . Users having horrible experience

(Topic created on: 01-06-2024 11:04 AM)
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Dayalvish
Active Level 1
Options
Galaxy S

The Samsung S22 Ultra Display has the issue noticed by many users. this came to know when I had the similar issue noticed in my handset. 

I am usually very scaecely used and kept in good condition. No scratch whatsoever in the set. but while using the handset suddenly the bright spot appeared in the display. als if we closely looks it, we can see that the bright spot extends towards the left part of the display in a scattered manner. ifwe keep the handset in a darker place we can notice the light scattering easily. I really got annoyed after spending so much of money, such issues really put me in sad. then after browsing Samsung community support forum, I found that, I am not alone. many of the users are having the same exact issue what I am enduring now. I tried to resolve the issue by my own did the below points

1) went into Safe mode for any faullty application. ( negative)

2) did a factory reset. (negative no improvement).

then tried to change someof the badic setting which affects the display. activated the power savwer mode. instantaneously the bright patch dissappeared. the sceen become crispy and clean. but whenevet try to wake the screen by pressing the power button, I got a brief appearance of the bright patch over the left taks bar for second and immediately it dissappeared. 

also I tried to disable the power saver mode and reduced the refresh rate from 120 hertz to 60 hertz. then too the bright patch dissappeared. the sceen become crispy and clean. but whenevet try to wake the screen by pressing the power button, I got a brief appearance of the bright patch over the left taks bar for second and immediately it dissappeared. 

so my findigs are like even if the display is externally damged how it is possible that the display become normal if by enabling power savwer mode or reducing the refresh rate to 60???. 

Seriously Samsung requires a deeper analysis and save their trusitng users from the perils. 

spending so much of money to have such pain will definitely put us to think twice before opting for such poorly built Samsung Flagship devices. Hope samsung is listening.

 

Galaxy S22 Ultra Display issue.jpeg

113 Comments
Members_em5ZbNc
Beginner Level 4
Galaxy S

Same issue guide me 

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bharath2193
Beginner Level 2
Galaxy S
Hi I have the same issue with my screen after the update. I use my mobile in India but it is bought in the USA. can i get it repaired in india free of cost since it is not my fault?
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bharath2193
Beginner Level 2
Galaxy S
@cs_member10 can you help here please?
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Tola1
Active Level 1
Galaxy S

Did you get yours done for free?

I got my from Korea and I'm in Nigeria, but I was told i can get it repaired for free, cos it's  a different region

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bharath2193
Beginner Level 2
Galaxy S
Nope. They are not ready to replace the screen for free. They asked me to pay 20k. I didn't get it done as I am able to use the phone with powersaving mode ON. I think Samsung never cared about the users. They got the software update wrong and the users are now suffering.
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ManuRama
Beginner Level 2
Galaxy S
Im having the same issue. When I went to the customer service centre, they told me that the extended warranty expired April 30.
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Hashmot
Beginner Level 2
Galaxy S
My s22 ultra display has become completely white, what should I doIMG-20240513-WA0000_1000000092_1715567221.jpg
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sanketh777
Active Level 1
Galaxy S
If its out of warranty they arent gonna give u free replacement i am trying from past 20 days i mailed the higher authorities too and firstly i was told that if there is no physical or water damage in test then we will replace it for free and now when the reports are positive like there is no physical damage and nor water damage they are refusing to repair at free...**bleep** bad service they are like we didnt told you to software update if your phone is out of warranty
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YaswanthMukku
Beginner Level 2
Galaxy S
Any update on your issue bro?
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seliya
Active Level 1
Galaxy S
In which version of Samsung S22 Ultra is the display issue coming, please someone tell the name of the version
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