Original topic:

Forgot Password to unlock screen

(Topic created on: 12-03-2024 06:37 PM)
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Members_wQUVxLp
Beginner Level 2
Options
Galaxy S

Hi, I have forgotten my password which was changed recently, as I always login using my thumb impression. Do we have any alternative solution to unlock the phone without loosing data?

5 Comments
Didionpc
Active Level 10
Galaxy S
Mobile model ?
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Didionpc
Active Level 10
Galaxy S
Samsung Find My Mobile:

Go to the Find My Mobile website.Log in with your Samsung account.Select your device and choose the “Unlock” option.

Google Find My Device:

Visit the Find My Device website.Log in with your Google account.Select your device and choose the “Lock” option to set a new password.

Smart Lock:

If you have Smart Lock enabled, your phone might unlock automatically in trusted locations or when connected to trusted devices.

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Didionpc
Active Level 10
Galaxy S
If your issue solved pls share here to help others .
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Samsung_specialist
Community Manager
Options
Galaxy S

We regret to inform you that currently, the Remote Unlock feature in the SmartThings Find website has been removed. We recommend visiting the nearest authorized Samsung service center as soon as possible. Our technicians can perform a factory reset on your device, which will allow you to regain access to your phone.

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mdrokib4748
Active Level 1
Galaxy S
Samsung a73 5g
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