I am having an S23 Ultra. Last night, when my charging was around 5-6%, I tried connecting my phone to the charger, but it didn't charge. It showed a warning notification that your charging port may contain a foreign particle or have moisture. There was no foreign particle, and there was no moisture present, but it still doesn't charge. I tried every solution, like drying the port, cleaning it, and some software solutions like clearing the USB data; nothing worked. I charged my phone with another S23 FE overnight. What is the problem with my phone? It has been more than 12 hours now, and my phone is still showing the same warning. What should I do?
Please Help !!!
And will the idea of taking my phone to the service center be good? My phone is under warranty; I bought it this year in January.
As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we kindly request that you visit our service center. Our technical team will be able to inspect your device physically and provide you with detailed information and assistance.
