Greetings community members,
I am happy to inform you all that I have received free screen replacement from Samsung for my green line issue in Galaxy S22.
I escalated the case by using mail to CEO feature in thier website, although the first call wasn't effective further escalation of the case turned to be fruitful.
The Costomer Experience Manager was very cooperative and acknowledged my issue on Tuesday 5th Nov, instructed me to leave my phone at the service centre.
I got my display replacement today and had to pay only ₹649/- as service charges.
I would also like to thank the CEO team and Service centre for helping me out.
Thank you all for supporting me.
Attached pictures for reference
Shreyas Pai
